Privacy Policy
Effective January 1, 2026
D&L Wichita Falls Insulation Company, wichitafallsinsulationcompany.com, info@wichitafallsinsulationcompany.com
Who this policy covers
This policy explains how D&L Wichita Falls Insulation Company handles the information you share with us through this website. We're an insulation contractor in Wichita Falls, TX, and the policy applies to every page of our site, starting with our home page.
If you want to know more about who we are and how we work before you share anything, read our About page.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to tell us. That's usually your name, phone number, email address, the address of the house, and details about the job, like a hot upstairs room, a drafty attic or a crawl space you want looked at.
Our contact form runs on an outside form service, so what you type passes through that service's systems on its way to us. We only ask for what we need to answer you and plan the visit.
Information collected automatically
Like most websites, ours may use basic analytics to see how people use it. That can include the pages you visit, how long you stay, the type of device and browser you use, your general location by city or region, and the site that sent you here.
We may also use cookies, which are small files your browser stores so the site can remember things between visits and so our analytics can count visits. You can block or delete cookies in your browser settings, and the site will still work, though some features may not behave the same way.
How we use your information
We use what you send us to answer your questions, set up an estimate, schedule and do the work, and follow up afterward. We use analytics information to see which pages help people and to fix the ones that don't.
We don't sell your personal information. We share it only with companies that help us run this site or our business, such as the form service and our analytics provider, or when the law requires us to.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and keep the business records the law or our warranty work requires. After that, we delete it or strip out anything that identifies you.
If you contact us and never book, we don't hold on to your details any longer than it takes to follow up on your request.
Your choices and rights
You can ask us to show you the personal information we have about you, correct it or delete it. You can also ask us to stop contacting you about anything other than a job you've booked. Depending on the state you live in, the law may give you more rights than these, and we'll honor them.
Before we act on a request, we'll confirm it's really you so nobody else can see or change your information. This site isn't meant for children, and we don't knowingly collect information from anyone under 13.
How we protect your information
We take reasonable steps to keep your information safe and limit who can see it. No website or system is completely secure, so we can't promise that nothing will ever go wrong, but if something does, we'll tell you when the law requires us to.
Changes to this policy
If we change how we handle information, we'll update this page. Any change applies from the time it's posted here.
How to raise a privacy question or concern
If you have a question about your information or want to make a request, reach us through our Contact page or call (940) 298-1123. We're available Mon–Fri: 8 AM–11 PM, Sat–Sun: 7 AM–11 PM.
We reply within 1 business day, and we'll tell you what we found and what we did about it.